Contactless services inside branches – effective June 14

11/06/2021

As of June 14, 2021, there will be contactless services inside most branches, with capacity limits in place. This means:

  • Holds can be picked up on shelves and checked out at self-checkout stations.
  • Borrowed items can be returned via book drops anytime.
  • Access to PCs, Chromebooks, and printing, where these are available.
  • Hours of operation remain the same, except at Osgoode.
  • Mask-wearing remains mandatory inside, and outside in line.

For more details, go to Current Branch Services.

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Accessibility

Making the Ottawa Public Library accessible to people with disabilities.

Overview

The Ottawa Public Library (OPL) is dedicated to making its resources accessible to people with disabilities, specifically through its services and collections, including: Homebound Services, the resources of the Centre for Equitable Library Access (CELA), assistive technology, and accessible collections.

If you require longer borrowing periods due to a disability, consider applying for Accessibility Status to have your borrowing periods extended. If you would like to request an accessible format or a communication support from OPL, please complete the Accessible formats and communication support form.

OPL complies with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and will provide reasonable accommodations upon request.

If you have questions or need assistance, please contact Accessibility Services at accessibility.office@BiblioOttawaLibrary.ca or 613-580-2424 ext. 28321.

See OPL’s Accessibility Policy, Accessible Formats and Communication Supports Policy and the Accessibility Position Statement for more information on the Library’s commitment to accessibility.

For a list of accessible meeting rooms, please click here.

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