Regular hours resumed Sept. 7, 2021

15/10/2021

Ottawa Public Library has returned to regular pre-pandemic hours at most branches as of September 7, 2021 — including Sunday hours at 10 branches and InfoService. Hours are posted at branch entrances and on the Hours and location page of the OPL website.   

 

Carp Branch

18/10/2021

Carp branch will be closed on Tuesday, October 26, 2021 for operational use by the City of Ottawa. Regular service will resume Wednesday,  October 27, 2021 at 10 am. 

Overdrive: Issues with older Apple devices or browsers

12/10/2021

Recent changes by Overdrive and Libby have impacted compatibility with older versions of Apple's mobile and desktop operating systems. Those who use older Apple devices (Mac computers running lower than macOS 10.12.1 and iPhones/iPads running iOS 9) may have trouble using the OverDrive desktop or mobile apps, while Libby is no longer supported on iPhones and iPads running iOS 9.

Carlingwood branch: Elevator out of service

18/10/2021

The elevator at Carlingwood branch is currently out of service. 

Alta Vista branch: Reopening October 22

21/10/2021

Alta Vista branch will return to regular service and hours on Friday, October 22, 2021.

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Chromebooks

You can checkout and use a Chromebook for 3 hours per day with a valid full library card.

Please return it on time and return it to the same branch you borrowed it from.

To access the internet, you can connect to our outdoor WiFi or any other wireless network: To connect to the OPL WiFi: Network name: opl-bpo1 Login information: Your Library Card Number & PIN

To connect to a WiFi Hotspot (where available): NetName: OPL-BPO Hotspot Password: opl-bpo! A maximum of 10 people can connect to the WiFi Hotspot at one time. Please be courteous to other customers and limit your time if people are waiting.

Guide to Chromebooks

FAQ

What apps are loaded on the Chromebooks?

The apps that come pre-loaded on the Chromebooks are all Google based, such as: Chrome, Chrome Web Store, Google Search, YouTube, Gmail, Google Calendar, Google Maps, Google Drive (which includes Docs, Sheets, Presentations, etc.), Files, Google Play Music, Google Play Books, and Google Play Movies.

Does Google save my information?

Google does not keep any user data. Under OPL’s privacy statement, the Library does not keep any customer data either. The data gets deleted from the Chromebooks after every session.

View OPL’s Privacy Statement

View Google’s Privacy Statement

What types of photo ID do you accept?

Customers are required to have a Library account in good standing as well as a valid photo ID such as driver’s license, passport, employee ID, student ID, membership card (e.g. ski pass) or citizenship card.

Can I print a document from a Chromebook?

Printing is not currently available from Chromebooks. You will need to transfer your files to a flash drive (available for sale at all branches) and print from a public computer.