The Ottawa Public Library provides referrals to community and settlement services to help individuals and families settle in Ottawa. Some of these organisations include:
- City of Ottawa
- Frontier College
- Immigrant Women Services Ottawa
- Lebanese and Arab Social Services Agency of Ottawa
- Ottawa Community Immigrant Services Organization
- Ottawa Community Loan Fund
- Ottawa Chinese Community Service Centre
- Somali Centre for Family Services
- Vanier Community Service Centre
- World Skills
- YMCA-YWCA of the National Capital Region's Newcomer Information Centre