Regular hours resume on September 7 2021

03/09/2021

Ottawa Public Library will return to regular pre-pandemic hours at most branches starting Tuesday, September 7, 2021 — including Sunday hours at 10 branches and InfoService as of Sunday, September 12.  

Hours are posted at branch entrances and on the Hours and location page of the OPL website.   

Fitzroy Harbour and Vernon branches are reopening after being closed since the beginning of the pandemic in March 2020.  

Notice - Carlingwood branch

17/09/2021

The elevator at the Carlingwood branch is currently unavailable.

Hunt Club-Riverside Park Community Centre kiosk out of service

13/09/2021

The kiosk machine dispensing adult books at the Hunt Club-Riverside Park Community Centre is currently unavailable.

Rideau branch-Elevator out of service

15/09/2021

The elevator at Rideau is currently out of service for maintenance and repairs. Service will be restored on Monday, September 27th.

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Loan periods and fees

Fees

You will be notified of overdue items by telephone or e-mail. The Library uses a recovery agency to collect replacement charges and fees. Please be aware that this can affect your personal credit rating.

You can pay your fees in branch or online via SmartPay: Log in to SmartPay and pay your fees online View the SmartPay FAQ

Regarding various types of Library items

This table includes the new fees and loan periods for the adult collection.

Adult

Loan Period

Limit

Renewals

Replacement Fee

Book - Print / Audio 21 days none 5 variable
Book - Print / Audio (Express) 7 days none 1 variable
Paperback 21 days none 5 variable
eBook (Express) 7 days 2 0 variable
eBook / eAudiobook varies 10 0 variable
DAISY audiobook 42 days none 5 variable
Magazine 21 days none 5 variable
DVD  21 days none 5 variable
DVD (Express) 3 days none 0 variable
DVD - TV Series (Express) 7 days none 0 variable
Music CD 21 days none 5 variable
Music CD (Express) 7 days none 1 variable
Museum / Ski pass (Express) 7 days 1 0 $50
Pedometer 21 days none 5 variable
Kill-A-Watt Meter 7 days none 5 variable
iPad / Chromebook 3 hours 1 0 variable
iPod Shuffle - iCanada (Express) 7 days 1 1 variable
Assistive Listening Device 6 hours 1 0 variable
DAISY Player 84 days 1 3 variable
Imagine Space Equipment 2 hours 1 0 variable
Telescope 7 days 1 0 variable
8mm and Super8 Reels Movie Digitizer 7 days 1 0 variable
Musical Instrument 21 days 1 5 variable
Video Game 21 days none 5 variable
Video Game (Express) 7 days none 1 variable
Interlibrary Loan varies none 0 variable
This table includes the new fees and loan periods for the children and teen collections.

Children and Teens

Loan Period

Limit

Renewals

Replacement Fee

Book - Print / Audio 21 days none 5 variable
Book - Print / Audio (Express) 7 days none 1 variable
eBook (Express) 7 days 2 0 variable
eBook / eAudiobook varies 10 0 variable
DAISY audiobook 42 days none 5 variable
Paperback 21 days none 5 variable
Magazine 21 days none 5 variable
DVD  21 days none 5 variable
Music CD 21 days none 5 variable
RAPP Pack 21 days none 5 variable
Ready-to-Read Backpack 21 days none 5 variable
Video Game 21 days none 5 variable
Video Game (Express) 7 days none 1 variable
Interlibrary Loan varies none 0 variable
This table includes all other fees that are not part of the collection.

Other Fees

 
Expired Holds $1 / item
Photocopying or Printing $0.10 / page
Plastic Filament for Makerbot 3D Printer $0.10 / gram
Material for Laser Cutter $2 - $5 / sheet
NSF cheque $40
Replacement Library Card $1
Non-Resident Fee - Individual $85
Non-Resident Fee - Family / Household $170
Visitor Fee (less than 3 months) $10 / month
Visitor Fee (3 months) $25
Interlibrary Loan Postage - Canadian Lender  $2
Interlibrary Loan Postage - US Lender $25
USB Key $6
Earbuds $3

Please note: A replacement fee will be charged for all unreturned items.

Helpful hints

  • When you borrow library materials, you receive a receipt, a printed list that tells you when each item must be returned. Keep this list as your date due reminder, until all items are returned. Always check your receipt to ensure that you return items by their due dates.
  • If you lose your list, you can see what items you have borrowed and when they are due back by checking My Borrowing, by calling us at 613-580-2940 or by phoning TeleCIRC at 613-580-2535.
  • Make it a habit to check My Borrowing online from the library’s catalogue. This shows exactly what you have borrowed or placed on request, what is overdue, and lists any outstanding amounts owing.
  • Returns - You can return materials to any branch or to the bookmobile. Book drops are available at all branches.
  • Express items are popular and high-demand items, available on a first-come, first-serve basis. Borrowing times are shortened and there are limited renewals on items.