Monday, August 2 - Colonel By Day


All Ottawa Public Library branches will be closed on Monday, August 2. Virtual services and loans can be accessed on the Ottawa Public Library website

Temporary closure: Alta Vista


Due to upgrades to the front entrance, the Alta Vista branch will be closed from July 26 to August 8. There will be no returns or holds pick-up during that time. Alta Vista branch will reopen August 9 at 10 am.   

Step 3: More services inside most open branches


Browsing, public computers, newspapers and magazines are available inside most of our 31 open branches, with capacity limits for two-metre distancing. Up to 200 items can also be put on hold.

Starting July 26:

Mask-wearing remains mandatory inside, and outside in line. For more details, go to Current Branch Services.

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Fraud and Waste Hotline

On September 1, 2015, the Ottawa Public Library implemented a Fraud Policy, which included the establishment of a Fraud Hotline, as part of its commitment to corporate accountability, transparency, responsibility, and sound and ethical operating practices.

The Fraud Hotline is a confidential and anonymous service operated by a third party that allows OPL employees and members of the public to report suspected or witnessed cases of fraud 24 hours a day, seven days a week by phone or online.

Activities that should be reported include, but are not limited to:

  • Forgery
  • Misappropriation of funds (theft)
  • Irregularities in the handling of money
  • Seeking or accepting anything of material value
  • Misuse of OPL property, equipment, materials, records or time
  • Unauthorized use of OPL property
  • Inappropriate manipulation or destruction of data
  • Misuse of OPL-owned hardware and software
  • Fraudulent claims of reimbursement of expenses
  • Fraud or waste or other inappropriate activities in violation of the OPL Employee Code of Conduct, Responsible Computing Policy, and the Responsible Use of the Internet Policy
  • You are not required to provide your name or any other personal information when submitting a report of suspected fraud or waste.

Each reported case is reviewed by the Auditor General and assigned a tracking number and a password, so you can follow its progress and see what action has been taken. 

If you wish to report an incident of suspected fraud, you can contact the Fraud Hotline at or 1-866-959-9309.