Please allow 8 to 10 weeks for your Interlibrary loan requests to be filled.
Please note that many libraries remain closed due to the pandemic. This has a direct effect on the length of time it takes to obtain requests. We appreciate your patience.
OPL card holders can request four (4) Interlibrary Loans a month for items that are not in the OPL collection. When making a request be sure to check the OPL catalogue first.
Please fill the Interlibrary Loan form with complete and accurate information for a successful search. Please note that you cannot request items that have been published in the last 12 months.
If an Ontario public library does not have your request but a library outside of Ontario does, with your permission on the ILL webform we may charge you cost recovery for postage and possible loan fees. Other fees may apply for an ILL item on hold that is not picked up.
We review frequently-asked-for titles and subjects that may be appropriate to purchase for our collection if still available in print, and if budget permits. We believe in providing collection access for our customers to the best of our abilities while balancing our fiscal and collection responsibilities.
Please note: You can enroll in the SmartLibrary service at any branch. The National Capital Region’s SmartLibrary card allows access to a local library network that includes Ottawa’s university and museum libraries. No interlibrary loans will be completed if available through SmartLibrary