REF: Libraries are ESSENTIAL Services Sir / Madam, In addition to the necessity of the re-opening of the "24 /7 - (Return) Drop-Boxes". There is a significant need for INCREASED access, to the "PUBLIC" computers. Only being able to access a COMPUTER with an Internet connection and a SCANNER, PRINTER, or (COPIER), for a hour or less a day, and that excludes Sundays, when numerous branches are usually open, from September to June, but (still) continue to be closed. Coupled with the (on-going) Sunday closures, the current (overall) branch hours are insufficient, especially, the evening hours, from Monday to Thursday. As well, individuals must be able to book a computer, over a seven-day period, not the current dismal, only three days and individuals need to be able to book for two or more consecutive hours, each day. For those many OPL Management and Employees, who are NOT part of the "DIGITAL DIVIDE. That is to say, they do not lack "24/7 access to "high-speed" Internet, linked to a computing device, along with a connected scanner, printer, or copier", I would suggest that each one should try to function, for at least a week, within the current OPL parameters for accessing a "PUBLIC" computer. I propose that their (or your) overall ability to function (well) at work or home, or both would be severely curtailed. Yet, that is the what the OPL, as well as the City of Ottawa, the Province of Ontario, and the Government of Canada have unilaterally imposed on individuals and families, who are part of the "digital divide", for now over one year. For those individuals and families, who are part of the "digital divide", the "PUBLIC" library, whether in Ottawa or elsewhere in Canada, is an absolute necessity. Cordially yours, - dpi_sky -