Web maintenance: Aug. 5 to 6

04/08/2021

Bibliocommons, our catalogue provider, will be performing system maintenance and will be inaccessible from Aug. 5 to 6 from 10 pm to 4 am. We apologize for the inconvenience.

Temporary closure: Alta Vista

05/08/2021

Due to upgrades to the front entrance, the Alta Vista branch will be closed from July 26 to August 17. There will be no returns or holds pick-up during that time. Alta Vista branch will reopen August 18 at 10 am.   

Step 3: More services inside most open branches

29/07/2021

Browsing, public computers, newspapers and magazines are available inside most of our 31 open branches, with capacity limits for two-metre distancing. Up to 200 items can also be put on hold.

Starting July 26:

Mask-wearing remains mandatory inside, and outside in line. For more details, go to Current Branch Services.

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Accessibility Status

Application for Accessibility Status

Do you require longer borrowing periods due to a disability? You can apply to change your Library card to Accessibility Status by filling out this form.

Features of the Accessibility Status:

  • Six week loan period for all items, except for downloadable digital media and Express items (regular loan periods apply); and
  • Six week renewal period for all items, except for downloadable digital media and Express items (regular renewal periods apply).

Please note that customers are responsible for:

  • Picking up and returning their material to a Library branch or Bookmobile stop; and
  • All fees incurred. See the Fees and Fines chart for more details.

Download the Application for Accessibility Status.

The form is also available in Library branches.

Please note that a health care professional (i.e. physician, nurse, physiotherapist, chiropractor, naturopath, psychologist, etc.) must complete a portion of the form. In lieu of having a health care professional signature, the Ottawa Public Library will also accept the following:

  • A valid OC Transpo community bus pass;
  • A CNIB card; or
  • Proof that you receive benefits under the Ontario Disability Support Program (ODSP).

If you have other documentation that you wish to have considered, please contact the OPL Accessibility Office or 613-580-2424 ext. 28321

Once the application form is complete, please bring it in person to any OPL branch to have your Library card changed to Accessibility Status. New customers without an existing Library card will also need to bring photo I.D. and proof of address.